CigArrest
Rating: 
To be perfectly frank, this isn’t a rating or recommendation for CigArrest, but a warning. It appears that CigArrest has a lot, and we mean a lot, of complaints with the BBB, RipOffReport.com and many others.According to reports, you are sent a free month long sample before committing to buy more (shouldn’t a month be long enough to quit anyway?). Then people are finding their credit cards charged for anywhere from $99 to $227 in the most extreme case we found. These are just some of the complaints we have seen:
http://www.complaints.com/directory/2005/september/2/43.htm
http://www.ripoffreport.com/reports/ripoff171985.htm
http://www.ripoffreport.com/reports/ripoff238466.htm
http://www.my3cents.com/showReview.cgi?id=19619
Upon trying to return or cancel any subscription, subscribers are finding road block after road block. Not encouraging to say the least.
Our advice? Steer way clear of these guys and purchase from one of our recommended reviews instead.
Thanks for letting everyone know about this scam! I almost fell for it myself; I was on MyLife, a social site, when I saw a bit that said “1 year for free! see how!” I clicked on it, the catch is to click on one of their offers and complete it. Guess who’s on the list!?
Anyway I DID read the fine print, THANK GOD, and got out of there ASAP.
I googled Cigarrest and read a LOT of complaints. Avoid this company at all costs.
Hi Carol,
Yep. We haven’t found anything good about the company. I like your advice, just ’stay away.’
Chris
I saw a commercial on tv for this product, went to the website and wondered ok, what’s the catch, there isn’t any explanation as to how and when they do actually charge. I googled “cigarrest reviews” and found all this negative info on them…THANK YOU!
No problem Jennifer. Glad we could be of assistance. Stick with our top reviewed products and you will be okay. Never heard of a complaint yet.
Chris
Cigarrest DOES NOT work and they tell you they have cancelled you and stiil bill you!!
Yes Melissa. You are correct. That is precisely why we have the warning. Thanks for backing up our claim so that other people get warned.
Chris
Hi,
I actually feel sorry for CigArrest team. I think CigArrest needs to buckle up the shoes and should work your way out of this………
Yes Steve, they should work their way out of this and I really hope they do.
Chris
we the people must stand up our selfs our Goverment will not , companys due not do what they say any more so false and mis-leading statements cost big bucks to hire a attoney to firght them , so if you want to share that cost lets make a team that can stop these wrong doing of these company’s Thinks for reading
Well I for one did not read or research this and I will never make this mistake again. They are incredible to deal with and yes this is a Total Scam. I have notified my CC co and I am sending the product back for refund(un opened)never did use it at all.so we shall see how long this takes.but my CC co says that if I do not get a refund in 30 days from shipping date that they will force a charge back on them. so it shouldn’t take more then 30 days……buyers beware
Hi,
Please share these types of information in the reviews website as well. I have started exclusively for CigArrest. I want them to know the exact feedback of their CigArrest products so that at least they can improve their customer service and also their turn around time.
http://www.cigarrestreviews.com
Steve Austin
Hi Steve,
I see on your site, you have a small blurb on the \’Cigarrest Scam\’ but it is very superficial and addresses the efficacy of the product. If you were to read the scam warning on our site you would see that it in fact does not deal with the effectiveness of the product whatsoever, but rather the fact that Cigarrest has multiple complaints filed against them for charging customer\’s credit cards after signing up for a free trial.
The fact is that I thought maybe the company had indeed turned itself around as you keep intimating, so I did a search. Lo and behold, there are consumer complaints from this month and last. So their business practices seem not to have changed at all. Sorry, the warning still stands.
Chris
Hi All,
Here everyone talks about their customer support and how they charged but no one speaks about their product. Can anyone say how the product is? whether it helps to quit smoking or not?
THIS COMPANY IS A SCAM!!!!! CHARGED ME EVEN BEFORE I HAD TIME TO TRY THE TRIAL. I DECIDED TO TRY IT ANYWAY—MADE ME SICK—THEN THEY CHARGED ME AGAIN A MONTH LATER FOR $99.85 WITHOUT MY AUTHORIZATION. CALLED WITH NOT MUCH HOPE OF GETTING REFUND. I WILL JUST NOT ACCEPT THIS WHEN IT COMES AND IF THAT DOES NOT WORK I WILL HAVE MY BANK RETURN IT AS AN UN AUTHORIZED DEBIT. ARE THERE ANY HONEST PEOPLE OR COMPANIES IN THIS WORLD?????
Hi Harris,
Thanks for your input. Sorry to hear about your experience.
Yes, there are honest companies left. And you\’ll find them in our recommended products list. I hope you give one of them your business. They\’ll earn it.
Chris
I got scammed by this company! I bought into the one month supply and was sent three and charged for three more. I turned it into my credit card company and denied the charge. Then I called the company and told them they had no right and to cancel my account immediately!!!
My husband called for the free trial offer. $9.95 shipping & handling. He is 80 yrs old & they did not tell him he had to call within 12 days or he would be charged for future deliveries. His charge account showed a 99.95 charge 12 days later.
Noone answers your call. I reported fraud to the credit card company, however if you can’t reach anyone in person, the charges keep showing up.
This company should be sited for elder abuse & shut down
I used this product twenty years ago in 1989 to stop smoking 2-packs a day. There was no 30 day supply gimmick. I bought it over the counter at a drugstore. It came with a cassette tape for support and encouragement (that I never used), and 5 pills to be taken once a day. By the third day - third-pill, I was completely rid of smoking. No urges, no withdrawals, no side-effects, no after-dinner or drinking sensations - nothing. Great product!
For whatever reason it was taken off the shelf, I have not seen or heard of the product again until today. Only now you can only buy it in a 30-day supply. Same name, only now I am thinking its a different product from twenty years ago.
I too fell into the cigarrest scam and they billed me twice to my debit card for 106.90. I closed my debit card account and am disputing the charges. I was to only pay shipping and handling which amounted to 2.95, and they took that too. This company should be shut down and I am working to see that through. 90 day “risk free trial”. Done screwed with the wrong fellow. I hate lyers and cheats. You try to help yourself to get off of a nasty habit and you got a company stealing from you. What comes around goes around…..and I will get my money back.
Thanks for your input Mark. Appreciate you letting us know this is still happening.
Chris
Chris, et al -
Advice in the use of subscribing “risk free trials” where you may be interested in using the product in the future but are unsure of the possibility of difficulties in being able to cancel:
MOST credit card companies, when accessing your account ONLINE, allow you to create a one-time, limited time or “funds”-limited account number that is *not* the same as your Real account number, but is linked to your charging account.
For example, you are interested in trying the CigArrest product.
#1. find out the TOTAL charges for delivery of the free trial period.
#2. go to the customer services section of your credit card company online account.(that’s where it is on the Chase online site, as I recall).
#3. create a temporary credit card charge number, to include a maximum amount which can be charged on the temp # and where a user specified expiration date in selected.* After creation, a CVV# will also be shown.
#4. go to the website for the product in question, order as usual but input your temporary card information instead of your regularly used permanent number off your credit card.
Of course, after this initial charge is made and “free trial” is delivered you can cancel your temporary card number.**
If you are still interested in using the product after the free trial, contact the company’s customer service number and provide them with another credit card number.
* Depending on the credit card company you may be not able to OR may be able to CHANGE the expiration date of the temp credit card information, and other assundry options such as: temporarily suspending the account # from use, but keeping the number; or, changing the one-time charge amount (limit of $ amount per transaction), daily limits, etc.
** Once you cancel the temporary credit card number- - it is *GONE*.
NOTE: I only provide this information for your consideration and not a guarantee of the sevices Chase or any other credit card/bank may offer now or in the future. [Although Discover Card also does do this as well, I know.]
This is only my personal experience!
-Wade
Hi Wade,
Wow. That\’s some detailed information. And helpful too.
Thanks,
Chris
Hi,
I saw an ad on TV for Smoke Remedy. What is your review of this product. I have tried the nicotine replacement to quit to no avail.
Thanks
Cindy
Hi Cindy,
Have looked at their product list and all looks well, but have not had any reviews done of it yet.
Please let us know if you order and how it worked for you.
Thanks,
Chris